
Privacy Policy
How we collect, use and protect your personal information
Last updated: 2 May 2026
1. Introduction
Around About Driving School ("we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.aroundaboutds.com.au or use our services. This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number, and postal address
- Date of birth (where required for learner driver services)
- Learner permit or licence details
- Payment information (processed securely via third-party providers)
- Website usage data including IP address, browser type, pages visited, and referring URLs
- Any other information you voluntarily provide via contact forms or correspondence
3. How We Collect Information
We collect personal information through:
- Contact forms and booking enquiries on our website
- Phone calls, emails, and text messages
- Cookies and analytics tools (such as Google Analytics)
- Third-party review platforms and social media
4. How We Use Your Information
We use your personal information to:
- Process bookings and provide driving lesson services
- Communicate with you regarding enquiries, bookings, and scheduling
- Process payments and issue invoices or receipts
- Improve our website, services, and customer experience
- Comply with legal and regulatory obligations
- Send relevant updates or promotional material (with your consent)
5. Disclosure of Information
We do not sell, rent, or trade your personal information. We may share your information with:
- Payment processing providers to complete transactions
- Government authorities where required by law (e.g., Queensland Department of Transport and Main Roads)
- Professional advisors such as accountants or legal counsel
- Third-party service providers who assist us in operating our website or business, subject to confidentiality agreements
6. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
7. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure hosting, encrypted communications (SSL/TLS), and restricting access to personal information to authorised personnel only.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by Australian law. When your information is no longer needed, we will take reasonable steps to securely destroy or de-identify it.
9. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Opt out of receiving marketing communications at any time
- Lodge a complaint if you believe your privacy has been breached
To exercise any of these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us directly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
13. Contact Us
If you have any questions about this Privacy Policy or wish to make a request regarding your personal information, please contact us:
Around About Driving School
Phone: 0497 457 445
Email: info@aroundaboutds.com.au
Location: Caboolture, QLD
